I’m an accomplished Digital/Technology professional with solid communication skill and demonstrable track record of success in assessing and delivering technology integration and major Digital project implementations.
I have a total of 10-years+ in-depth exposure across a range of industries including Digital/Multimedia, Retail/eCommerce, Supply Chain /Logistics, Healthcare/Medical, Utilities, and Industrial Automation.
When I’m not working you’ll find me either spending quality time my family, enjoying my passion for soccer, or travelling!
Digital Product Journey Expert for ANZ Plus, a neo bank, built from the ground up fully on cloud technology.
Leading key features, discovery, and delivery in the Home Loans product.
Product Owner for MyPost online account across Web, Mobile, and App, a platform that is used by 11 million active users in Australia.
Responsible for maximizing delivery of value for the Business, ensuring successful delivery of key features through empowering and inspiring a cross-functional digital product delivery team.
Ensuring a flawless omni-channel customer journey: Browse and search, Online checkout, and Payment gateway integration.
The Officeworks website has an annual $1 Billion turnover, which accounts for 35% of total company sales.
Senior Business Analyst with Product Owner responsibility.
Product Owner for Schiavello Construction digital project management platform.
The SaaS (Software as a Service) platform is built and supported fully in-house based on Microsoft ASP.NET stack.
In this role, I successfully built a product vision and road map around customer needs, raliied various key stakeholders across the organization behind it, and continuously found paths to delivering business values quickly in a sustainable pace.
I am responsible in leading various Digital Transformation projects to prepare NHP with a competitive edge in this new era, and taking on this exciting journey. This revolves around e-Commerce, Full Stack ERP integration, Business Process Automation (BPO), Big Data/Analytics, User Experience (UX) and Customer Journeys.
A plumbing company with a strong 100+ IT workforce. Go figure. Innovation day in day out. I built my Business Analysis foundation, mindset, and trade craft as part of a matured Agile Scrum delivery team. I was honored to be working side by side with some of the greatest minds in the industry.
In this boutique Digital Agency, I worked as a Delivery Lead in delivering bespoke/customized B2B (Business-to-Business) e-Commerce solutions and services. It was a privilege to have collaborated with some of the biggest brand names across Australia. Some key clients include: Wesfarmers Industries, Visy, Phillips, and Officeworks
I landed my first role in Melbourne, Australia with SPS Commerce a boutique Digital eCommerce Implementation Partner. This was a major stepping stone for me in a new country. I was hired as a Test Analyst in this collaborative Agile-focused Delivery team, responsible for assuring Software Quality is delivered as per agreed Scope of Works a and properly managed and communicated to all stakeholders.
For those who are interested in latest trends in Digital Marketing and Business Analysis may found my Blog useful. I am writing few posts a year to share my own learning and experiences. Thank you for reading, and I would appreciate any comments or feedbacks.